The information contained in this website is for general information purposes only. The information is provided by "Back to Basics Raw Pet Food" and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of "Back to Basics Raw Pet Food". We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

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BE AWARE like all raw meat products the raw meaty bones, balancer, and full meals must be refrigerated after thawing. It is best to thaw the product while still sealed by submerging it in cold water or allowing it to thaw in the refrigerator. You can allow the package to soften enough to break it into smaller pieces and then freeze the remainder. Refrigerate the unused portion; meat will keep fresh in the refrigerator for approximately 3-4 days. It can stay frozen for up to 6 months. Like with human food when in doubt throw it out.

Back to basics raw pet food will not be held responsible for sickness or death caused by pet food not properly stored or handled. If you have any questions or concerns over how to properly handle or store the pet food please contact back to basics at 403-771-7950.