banner14 banner13 banner12 banner11 banner10 banner9 banner8 banner7 banner6 banner5 banner4 banner3 banner2
Welcome to Back to Basics Raw Pet Food

*Until further notice, our store is now open 10:00am - 1:00pm on Saturdays*


**New** Pickup orders placed online will now be ready within 2-3 days! Please click HERE for more info.

Our store is closed for walk ins. However, we are taking orders over the phone with a credit card number, for same day pickup, during normal store hours. 

Store stock is limited so we ask if you are looking for something specific, or a larger order (over $150) to please place the order on the website.

Protecting our staff the best we can against Covid-19 is important to ensure that we can continue to make food, to fill orders and make sure all of our customers can get the pet food they need.

To minimize our in-person contact with customers, we ask that you please place your order online, through our website, at

If you are unable to place an order through our website, please call us at 403-771-7950 or email us at You will be required to give us a credit card number to process your order, or pay via e-transfer before receiving your order.

We deliver twice a week to your home, or you may select pickup. With pickup orders, you will be asked to call us when you arrive at the store, and we will bring the order outside for you.

We will also be doing our best to accommodate visitors to our retail store over the next few weeks by taking "curb-side" orders over the phone.

We thank all of our customers for their understanding and cooperation at this time while we work together as a community to fight Covid-19.

For any questions or concerns, please feel free to email us at or call us at 403-771-7950 or 403-828-0433.


Please continue to pre-order larger orders online ($100+), as the store may not always have everything you would like to purchase available. Reward points are currently for online orders only.

Our order pickup and store hours are now:

Mondays- CLOSED

Tuesdays- 10:00am-4:00pm

Wednesdays- 10:00am-4:00pm

Thursdays- 10:00am-4:00pm

Fridays- 10:00am- 3:00pm

Saturdays- 10:00am-1:00pm

Sundays- CLOSED



Welcome! Back to Basics is a small Calgary raw pet food company, owned and operated by animal lovers. Our goals first and foremost are to make superior quality pet foods, all of our raw pet foods are personally made by us, in our facility in Calgary. We use only the finest quality ingredients and we confidently stand behind our products. We are passionate about nutrition, education, helping with the transition to a raw food diet and providing unparalleled customer support. We offer delivery to your home or convenient order pickup from our shop in Calgary. See Order and Delivery Information for more details. 

For the full story on Back to Basics check out the About Us page. 

Back to Basics | Raw Pet Food

Powered By OpenCart
Back to Basics Raw Pet Food © 2020