*To receive your order before Christmas, it MUST be placed on or before Sunday December 16th. *
Our holiday ordering schedule will be as follows:
Orders placed Monday December 17th to Sunday December 23rd will be delivered or ready for pickup on Tuesday January 1st.
Orders placed Monday December 24th to Sunday December 30th will be delivered or ready for pickup on Thursday January 3rd.
All orders placed on or after Monday December 31st will be delivered or ready for pickup according to our normal order cuts off, which can be found here.
Our retail store will be fully stocked with all of our products if you are running low before your order is ready.
Our holiday store hours will be as follows:
Saturday December 22nd- OPEN- 10:00am-3:00pm
Sunday December 23rd to Wednesday December 26th- CLOSED
Thursday December 27th- OPEN- 10:00am-4:00pm
Friday December 28th- OPEN- 10:00am-3:00pm
Saturday December 29th- OPEN- 10:00am-3:00pm
Our regualr store hours will resume starting Tuesday January 1st. Store hours can be found below.
Our products are also sold at Especially 4 Pets at 436 16 Ave NE. You can contact them for holiday hours and product availability if needed.
*Due to our holiday schedule and product avilability, we will not be able to accomodate any early deliveries/ pickups if your order is placed past the above order cut offs.*
Come visit our retail store at #103, 8203 31 Street SE, Calgary, AB!
Our store is stocked with all of the products that you find on our website as well as a few in store specials! We accept Visa, Mastercard, debit and cash in store.
Please continue to pre-order larger orders online ($100+), as the store may not always have everything you would like to purchase available. Reward points are currently for online orders only.
Our order pickup and store hours are now:
Welcome! Back to Basics is a small Calgary raw pet food company, owned and operated by animal lovers. Our goals first and foremost are to make superior quality pet foods, all of our raw pet foods are personally made by us, in our facility in Calgary. We use only the finest quality ingredients and we confidently stand behind our products. We are passionate about nutrition, education, helping with the transition to a raw food diet and providing unparalleled customer support. We offer delivery to your home or convenient order pickup from our shop in Calgary. See Order and Delivery Information for more details.
For the full story on Back to Basics check out the About Us page.